How do infrastructure, design, and governance intersect to shape the lived experience of cities and regions?
That question drives my work—both as design practitioner and researcher.
I focus on mobility systems as levers of territorial development, intermodal integration, and public experience. My approach bridges strategic design, policy analysis, and urban theory to inform more coherent, human-centered models of metropolitan coordination. I'm particularly interested in how infrastructure projects function as cultural and political artifacts—shaping not only how people move, but how they imagine and inhabit their regions.
This dual lens—practitioner and researcher—brings unusual depth to conventional problems. Over two decades leading design and strategy across mobility, media, arts, and the public sector, I've learned that the most interesting challenges are never purely technical: they're cultural, political, and systemic.
Today, as Senior Manager, Strategy & Experience at Capgemini in Paris, I lead initiatives in customer experience, digital transformation, and sustainable mobility. I also pursue independent research, presenting at international conferences and collaborating with organizations willing to engage complexity rather than simplify it away.
I hold a Master’s in Territorial Governance and Urban Development from Sciences Po Paris, and I work best with confident, curious partners who want to move beyond surface-level solutions.
🏆 Recognition
Webby Award (NYT, 2015) | Red Dot Design (AP, 2012; NYT, 2014) | Design for Experience Award (BPS, 2013)
OZY made a video with me on the ability of governments to better communicate their value to residents through clearer visual identity.
© 2021, David Jalbert-Gagnier